Login Id

Password




 
FAQ
General Queries
 
Q1. What is the website for online transactions for Cargo 

A1. Go to URL   www.ecargo-dial.com

 Q2. I am a registered USER with DIAL website, how to get registered with new Site.

A2. If you are an already registered USER then you need not to register again in new site, Use your old LOGIN ID which you are using with DIAL web site, and enter same USER ID as password also (use Capital letter).

Q3. System is not accepting my User ID/ Password.

A3. Use your old LOGIN ID which you are using with DIAL web site, and enter same USER ID as password also (use Capital letter). If your USER ID is more than 10 Characters then ENTER FIRST 10 CHARACTERS AS PASSWORD.

Q4. I am not been able to pay my Import BC Charges, system is not accepting PDA Password.

A4. Your PDA USER ID which you used to enter in OLD AAI Site is copied as user PDA USER ID in New DIAL Web Site and Password is set same as PDA USER ID. For example your PDA code in old site was PDA3333 then in new site it would be like

                PDA USER ID      -              PDA3333                                                  

                PDA Password   -              PDA3333

Payment Related Queries
 
Q5. My payment window is not appearing.

A5. In case you are able to initiate payment but PDA Window is not opening up then Please check your screen there may Yellow color strip on top of the screen which says Pop-Up are blocked. Double click on this strip and allow PopUp from this site.

Q6. When click ‘Calculate Charges in Import BC – system says ‘YOU ARE NOT AUTHORISED TO MAKE PAYMENT.’

A6. Check for your CHA code appearing in BoE , it not matching with CHA code you provided to DIAL .

Q7. I have submitted the AWB details , Now how and where to go for Payment of Export TC.

A7. Go to option EXPORT Menu – select ‘AWB STATUS’ option  *** ENTER AWB.NO. and press button  ‘GET DETAILS’ Now  click on ‘CHECK STATUS’ system will show you the small screen to choose mode of payment select PDA and press Submit Button system will ask you for PDA User ID and Password.

 Import Related Queries
 
Q8. I am not been able to issue Sub-DO.

A8           Check for master DO , it should be issued on your company’s name by Airlines.

                Check for already issued Sub-DO.

                Check if  BC is issued for the same AWB-HAWB.

Q9. I want to delete Sub-DO details.

A9- Go to Import Menu Select “DELETE SUB- DO DETAILS” option Enter AWB No. Press Button System will delete the Master DO details provided Bank Challan is not issued or generated by Consignee.

Q10- I want to delete Master Delivery Order Details, (may be issued to wrong Consolidator or any other reason)

A10- Go to Import Menu Select “DELETE DO DETAILS” option Enter AWB No. Press Button System will delete the Master DO details provided Sub-DO for the AWB are not issued by Consol Agent.

Q11-  While issuing Sub-Delivery Order  ‘CONG. NOT OPEN..’

A11- Bank Challan is initiated.

Export Related Queries
 
Q12. I want to modify  Export AWB details submitted.

Q12. Go to Export Menu and select ‘DELETE TC DETAILS’ enter AWB no and press button – the details sent by you will be deleted and you can enter the details as fresh case.

Q10 .I want to call off / delete  Carting Details –

A10. Go to Export Menu select “Delete Carting Details”- Enter AWB No. Press Button details will be deleted in case TC Issuance is not initiated.

 
WEB SITE OVERVIEW:
 
This web site has been established with the following functionalities:  
  1. Consignment related document entry
  2. Consignment status
  3. Pre-Deposit Account Status
  4. Charges Calculator
  5. Payment transactions through PDA & Bank
  6. Cargo Procedures
  7. Search

Feature access is bifurcated based on the type of User access:  

  1. Registered Access
  2. Non-Registered Access

Non Registered Users are not restricted from functionalities pertaining to Consignment Status, Charges Calculation Estimate Sheet and Cargo Procedures. Same features are available for registered users. In addition, Registered Users enjoy the privilege of accessing functionalities related to Printing of Charge related Documents, Payment transactions and Pre-Deposit account related statements.
 
Registration is mandatory for Message Exchange activities also.
 
Registration Process:
 
User has to fill up the physical registration form and submit to DIAL. DIAL would ascertain the correctness of the details submitted. Users are requested to fill valid E-Mail address and Phone Number(s) in Registration form to enable DIAL to perform further communications regarding User ID and Password allocation. Users are requested to immediately change the password(s) assigned by DIAL.

1. How to LOGIN?
 
A.  User may select the LOCATION of the Cargo, type USER ID and PASSWORD followed by a click on LOGIN button.
 
2. How to change Password(s)?

2.1 Change User Password:
 
User may type the OLD PASSWORD, NEW PASSWORD and RETYPE NEW PASSWORD and click on SUBMIT button. Once submitted and found to be valid, New Password is assigned for the corresponding User ID.
 
2.2  Change PDA Password:
 
User may type the PDA USER ID, OLD PDA PASSWORD, NEW PDA PASSWORD and RETYPE NEW PDA PASSWORD and click on SUBMIT button. Once submitted and found to be valid, New Password is assigned for the corresponding PDA User ID.
 
3.   What are the list of Documents, which may be keyed in through this web site ?
 
3.1  Export – AWB Details:
 
Exporters / CHA will use this functionality to send AWB Details to DIAL. User will enter the following details:
 
3.1.1  AWB Number (As in Airway Bill Copy)
3.1.2  Commodity Type (For commodity type awareness, click on Click Here to populate the various commodity types / category listing.
3.1.3  Number of Packages (As in Airway Bill Copy)
3.1.4  Gross Weight (As in Airway Bill Copy)
3.1.5  Chargeable Weight (As in Airway Bill Copy)
3.1.6  Origin (As in Airway Bill Copy)
3.1.7  Destination (As in Airway Bill Copy)
 
Click on SUBMIT button to send the information to DIAL.
 
 
3.2  Export – TSP Details:
 
Exporters / CHA will use this functionality to send AWB Details to DIAL. User will enter the following details:
 
3.2.1    AWB Number
3.2.2    CHA Code
3.2.3    IATA Code
3.2.4    Shipping Bill Number as in Shipping bill document
3.2.5    Number of Packages as in Shipping bill document
3.2.6    Gross Weight as in Shipping bill document
 
3.3  Export – Display TC:
 
User has to key in either the AWB Number or the TC Number for which the details are to be seen. The document being shown can be printed.
 
3.4  Export – TSP Payment:
 
User has to key in the AWB Number for which AWB Details and TSP Details are already available with DIAL. Payment processing can be through any one of the above options:
 
i    PDA
ii   Bank (Internet Banking)
iii   Manual (Payment at Bank extensions of DIAL Cargo Complex)
 
In case of PDA, User ID will be prompted to enter correct PDA USER ID and PDA PASSWORD. PDA Balance before and after transactions will be shown to the user.
 
In case of Internet Banking, Control is transferred to the banks’ web site. User has to login to the bank’s web site by supplying the user identification parameters as per bank’s requirements.
 
In case of Manual, User has to go to the respective bank extension counter located at DIAL Cargo Complex for making the payment.
 
3.5  Import – Delivery Order Details
 
User will enter Delivery Order Details through this page. User will enter the following details:
 
3.5.1     AWB Number
3.5.2     HAWB Number
3.5.3     Delivery Order Number
3.5.4     Delivery Order Date
3.5.5     IGM Number
3.5.6     IGM Year
3.5.7     Flight Number
3.5.8     Flight Date and Time
3.5.9     Number of Packages
3.5.10    Gross Weight
3.5.11    Consignee Name
3.5.12    Consol Agent Name
 
Click on SUBMIT button to send the information to DIAL.
 
3.6  Import – Charges Payment:
 
User has to key in the AWB Number and HAWB Number for which details are already available with DIAL. Payment processing can be through any one of the above options:
 
i    PDA
ii   Bank (Internet Banking)
iii   Manual (Payment at Bank extensions of DIAL Cargo Complex)
 
In case of PDA, User ID will be prompted to enter correct PDA USER ID and PDA PASSWORD. Current PDA Balance will be shown to the user.
 
In case of Internet Banking, Control is transferred to the banks’ web site. User has to login to the bank’s web site by supplying the user identification parameters as per bank’s requirements.
 
In case of Manual, User has to go to the respective bank extension counter located at DIAL Cargo Complex for making the payment.
 
3.7  Import – Display BC
 
User has to key in either the AWB Number and HAWB Number or the BC Number for which the details are to be seen. The document being shown can be printed.
 
 4. What are Cargo Procedures ?
 
A.  This section depicts the procedures related to cargo operations. It also covers Rate Slab applicable at DIAL.
 
5. What is Charges Calculator ?
 
A. This functionality helps the user to plan an estimate regarding charges applicable on a consignment. Calculation is based on user input parameters namely:
 
5.1     Flight Arrival Date
5.2     Customs Access Value
5.3     Proposed Payment Date
5.4     Unit of Weight
5.5     Commodity Category
5.6     Number of Packages
5.7     Gross Weight
5.8     Chargeable Weight
 
 Click on SUBMIT button would calculate charges applicable and show the output to the user.
  
 6. How to get PDA Statements?
 
A. PDA Statements can be availed through the web site. Statement generation is of following 2 categories:
 
i    PDA Status (Shows the Last 5 Credits and Last 10 Debits)
ii   Date Wise Statement (Shows the credits and debits for the date input)
 
7. How to check the status of the consignment?
 
A. This functionality can be used to check the status of import and export consignment. This functionality gives online status of the critical stages that consignment has passed through.
 
8. How to end the LOGIN Session?
 
A. User can end the Login Session by clicking on LOGOUT button.
 
9. How to do Email & FTP?

A.      Any OTP (agency/airline/bank) who wants to send the data using the Email/FTP functionality of the WEB EDI project need to follow the following steps –
 

  1. First of all the user needs to enter his Email Id at the time of registration. This Email Id can be changed using the User Interaction Details page of the web site.
  2. At the User Interaction Details page, the user needs to set the options to send/receive FTP/Email.
  3. The user will be able to use the functionalities only when he has set the correct options for the same.
  4. The FTP password will also be set at User Interaction Details page.
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Delhi International Airport (Pvt.) Ltd.